Privacy Policy
This policy explains how Onyx Labs ("we", "us") collects and uses personal information when you visit onyxlabs.net or contact us. We keep it simple: we collect only what we need to respond to you and to run our business, and we never sell your information.
1. Who we are
Onyx Labs is responsible for the personal information described in this policy. You can reach us about privacy at legal@onyxlabs.net.
2. What we collect
- Information you give us: your name, email address, organisation and message when you use our contact form or email us.
- Business contact information: details shared with us by partners, clients and programme participants in the course of working together.
- Technical information: basic data your browser sends automatically, such as IP address, browser type and pages visited, which our hosting provider may record in server logs for security and performance.
3. How we use it
- To respond to your enquiries and discuss our services and programmes.
- To deliver and manage training programmes, partnerships and client engagements.
- To keep our website secure and working properly.
- To meet legal, tax and regulatory obligations.
We do not sell or rent personal information, and we do not use it for third-party advertising.
4. Cookies and third-party services
This website does not use advertising or tracking cookies. It loads fonts from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. Our site is hosted by a third-party provider that may process technical data on our behalf.
5. Sharing
We share personal information only where needed:
- with service providers who help us operate (for example website hosting, our contact-form service and email), under appropriate confidentiality terms;
- with training and technology partners, only where needed to deliver a programme or service you've asked for;
- where required by law or to protect our legal rights.
6. International transfers
We work across several countries, and some of our service providers are based outside the country where you are. Where personal information is transferred internationally, we take reasonable steps to make sure it stays protected.
7. How long we keep it
We keep personal information only as long as needed for the purposes above, or as required by law. Enquiries that don't lead to an engagement are deleted periodically.
8. Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, but we work to keep your information safe.
9. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict how we use it, and to withdraw consent. To make a request, email legal@onyxlabs.net. You may also complain to the data protection authority in your country.
10. Changes
We may update this policy from time to time. The date at the top shows when it was last changed.